How to Win Friends and Influence People

Six Ways To Make People Like You

1. Become genuinely interested in other people.
2. Smile.
3. Remember that a man's name is to him the sweetest and most important sound in the English language.
4. Be a good listener. Encourage others to talk about themselves.
5. Talk in terms of the other man's interest.
6. Make people feel important, and do it sincerely.

Twelve Ways Of Winning People To Your Way Of Thinking

1. The only way to get the best of an argument is to avoid it.
2. Show respect for the other man's opinions. Never tell a man he is wrong.
3. If you are wrong, admit it quickly and emphatically.
4. Begin in a friendly way.
5. Get people saying "yes, yes" immediately.
6. Let other people do a great deal of talking.
7. Let other people feel that the idea is theirs.
8. Try honestly to see things from the other man's point of view.
9. Be sympathetic with other people's ideas and desires.
10. Appeal to the nobler motives.
11. Dramatize your ideas.
12. Throw down a challenge.

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